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Professional Services

Professional Services Team

At Panintelligence we work with our customers as partners and an extension of their team. Our professional service experts will take the time to understand your business model, SaaS tool, tech infrastructure, customer requirements and success metrics- to ensure you give your customers exactly what your they want and need.

We understand that interpreting your data into meaningful insights is essential for making informed, data driven decisions and have already helped thousands of companies navigate the challenges with embedding analytics. We help you unlock your data, bridge the gap between IT experts and your organisations decision makers, bringing enhanced business insights and presenting your data in an interactive and meaningful way.

With over 15 year’s experience our Professional Services team are here to help you every step of the way from developing your proof of concept, deployment, adoption post live and training. We make it as easy as possible for you to go to market quickly and support you with enhancements and developments, post deployment, to meet ever changing customer demands and growth plans.

To find out how professional services can help you, fill in your details below

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The professional service team offer a complete service and work with you to provide the exact guidance and assistance you need. Our services include:

  • Deployment of pi
  • Systems integration
  • Audit and improvements of your existing pi instance to help you get the most out of the software
  • Technical health checks and best practice advice
  • Help building customised reports and dashboards
  • Bespoke training sessions for different user needs and levels

Speak to your CSM about the different discounted bundles we have on offer.

Meet the Team

Karen Hogan

Dean Shaw – Consultant

I have a BSc in Computing with Psychology and graduated in 1998.

Having been a programmer for 15 years (ID Data & Hallmark Cards) I took the decision to move into business intelligence in 2006. I then took the step to work as an independent contractor from 2015 for 7 years and joined Panintelligence in November 2021

Not only have I had a varied and successful career but I’ve also been on Bullseye and play pool or snooker most days

Karen Hogan – Content Manager & Consultant

I have worked for Panintelligence for 2 years and I like data! It’s as simple as that really. I like how you can take a table of data and using our embedded analytics tool you can turn it into something really visual and easy to understand.

I also enjoy doing the training sessions to make sure people have the knowledge of the platform they need to get the most out of the product features.

When I’m not looking at charts and dashboards I’m usually at a Rugby match, union of course, supporting my local team, Sale Sharks, or dancing around the ballroom or headbanging at a rock concert!

Adam Rivett
Stephen George-Powell

Adam Rivett – Implementation Consultant

I was previously at a consultancy firm for 6 years where I focused mainly on the banking sector, prior to that I was at a debt collection / debt recovery company for 8 years. I’ve had a wide range of roles and been involved in a range of projects. such as supporting host system migration software, working on new products in the financial crime space and being an active part in a multi-billion pound separation project.

I then joined Panintelligence in November 2021 as a consultant and part of the professional services team.

In my spare time I enjoy powerlifting, climbing at my local bouldering centre, gaming, watching comedy and travelling.

Stephen George-Powell – Consultant

In 1998 I joined panCredit Systems as a Consultant helping to implement complex lending software solutions to major UK financial institutions. I later specialised primarily in Data Migration, Financial Reconciliation and Referential Integrity ; which basically meant ensuring the customer database was ‘right’ and fixing it if it wasn’t.

Eventually in 2009 I joined the Dashboard team full-time and was thus transferred to Panintelligence when it was spun out of panCredit in 2014. 

Within the gamut of systems that Panintelligence runs over I primarily specialise in the more finance orientated implementations, but not exclusively so.

Fun fact; In 1987 I was North Yorkshire School’s Long Jump champion, it’s been downhill ever since.

Steven Orant

Steven Orant - Pre Sales Consultant

I have worked in data my entire professional career and moved from supply chain logistics to software with Panintelligence in 2019. After joining the consultancy team and learning the ropes, I now primarily focus on the pre-sales side of things, providing technical support for demos and then being the first port of call for prospects throughout their proof of concept. I enjoy working on varied projects of different scales and being a part of the solution for our customer's challenges.

Outside of work, I've recently taken up karting and I play music under various guises. I believe a picture of me is still up on McFly's Wikipedia page!

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