Industry Insights

Healthcare to invest in Business Intelligence

The value of business intelligence in the private sector is well-established, and while the public sector is lagging behind, the British Government is now investing in technology to drive efficiencies and improve public services. A popular misconception is that the principles of business intelligence applied to other industries are not applicable to healthcare. However, business intelligence solutions can support healthcare objectives, such as improving the provision of services and managing costs.

Managing Big Data

Healthcare organisations have many features in common with other industries. The most important, and often difficult to manage, is processing large amounts of data on a regular basis. The largest data set is undoubtedly patient histories, where the information is complex and sometimes held across multiple systems.

Business intelligence solutions can bring all of this data together, in real-time if required, making it much easier to analyse. This ensures that healthcare professionals have access to the latest data which puts them in a better position to improve services and make informed decisions regarding their patients.

Benefits of Business Intelligence

A business intelligence dashboard allows healthcare professional to identify trends and patterns, which may warrant further investigation, as well as create queries against groups, which can improve the speed and accuracy of decisions. In other industries business intelligence software is becoming truly pervasive and is used by employees at all levels of an organisation. BI in healthcare should also be widely used and not limited to senior executives.

Putting BI in the hands of as many healthcare professionals as possible would maximise the benefits throughout the organisation. Dashboard reporting software is becoming increasingly sought-after by healthcare professionals. A recent survey of 100 decision makers at healthcare organisations in the United States revealed that more than half of them intended to invest in BI solutions in the next three years. With the right business dashboard, a healthcare organisation is better able to monitor their performance against strategic goals, in addition to proactively discovering opportunities and trends that may arise.