Melrose Textiles opts for Panintelligence over Tableau
We’re delighted to announce that we have joined forces with Melrose Textiles to provide them with business intelligence and analytics software, for their reporting requirements.
To kick off our partnership, we talked to Operations Director, Helen, to learn more about the company’s reporting difficulties, and how Panintelligence could provide the ideal solution.
Who are Melrose Textiles?
As Helen explains,
“we call ourselves a Textiles company, but it’s not strictly textiles, it’s rugs and flooring.”
The company sell to some of the UK’s household-name companies, including Argos and Homebase, while they also have relationships with online retailers like Very and JD Williams.
But it’s not just the big customers they cater to, with their smaller customers even going as far as market-stall holders. Collectively, they have a wide variety of clients.
Previous reporting challenges
The types of reports that the business produces are trading reports, which are typically compiled on a Monday.
“We want to know what we’ve got coming in in a few weeks, what our intake is going to be, how we performed the previous week, how many orders we’ve got and how many we got out, as well as stock valuation. We produce reports to see if we’re hitting KPIs.”
Historically, Melrose Textiles always used Excel for reporting, much like many other businesses. The first hurdle they faced was exporting data from the Melts database, which was very difficult to do, so it could then be worked on in Excel.
Another key challenge the business faced was getting the Melts database to talk to Sage, which they couldn’t accomplish.
Once they did get the data into Excel, some reports could be automated, but they still required maintenance over time, by adding new Vlookups for example.
Between the staff, compiling reports took an entire day, and the data was already out of date by the time they had been completed.
The Panintelligence solution
Melrose Textiles had been evaluating Tableau’s software for six months, before they came across Panintelligence. We gave Helen and her team a demonstration of the Pi Dashboard, which received a very positive response all round.
“I think what appeals from the demo was how easy it looks to use – just using drag and drop to put reports together. It’s better for us to come in on a Monday morning to a suite of reports rather than spend half a day putting them together.”
Although we and Tableau made similar offers to Melrose Textiles in terms of setting up the dashboard and providing initial consultancy, Helen considered our solution to be more self-service, which was a real benefit for staff.
“It did look to me like we might have to depend on the people who were selling us Tableau afterwards. I know we might need advice in the future, but we don’t want to have to pay for consultancy to build a report when we should be able to do it ourselves. From both demos, I thought Panintelligence looked the easier to use of the two.”
Looking to the future
Due to the problems faced with the Melts database, Melrose Textiles are planning to move to a new warehouse management system.
The Pi Dashboard is scalable alongside this new software, which means they’ve not only solved their business intelligence software problem, they’ve future-proofed it too.