Set the records straight
“Simply, we were struggling to produce reports in SQL in a timely or satisfactory way,” says Lucy Mathie, IT & Business Systems Support Manager at Essential Healthcare.
Lucy’s team was experiencing more and more requests from senior management to produce reports on customer usage and trends. Their existing process - which relied on SQL programming to produce reports manually - had several issues.
It was time-consuming, hamstrung by an inconsistent and unreliable dataset, and didn’t provide the illustrative graphs and visuals that Essential Healthcare wanted.
“We wanted to be able to provide something better and more comprehensive,” said Lucy, “without it being a full-time role for somebody to write those SQL reports. Panintelligence provided that capability with ease.”